Covid-19 Safety

September 5, 2021

This brief letter is to inform you of some additional precautions we are taking to keep each other safe amid recent concerns over the Delta Variant. 

First and foremost, we are not panicking. We are monitoring data closely and using it to make informed decisions. In light of this data, we are taking the following precautions.

  • Staff and visitors, vaccinated or not, will be required to wear masks.

  • Outdoor visits are preferred.  If vaccinated, properly distanced masks can be removed.  If unvaccinated, masks must be worn at all times.  

  • All staff has been getting Covid tested once per month.  We are increasing this to twice per month. 


At this time, we feel these changes and reminders are sufficient and do not anticipate further restrictions. Our homes are vaccinated, both staff and elders. We hope recent news encourages others to get vaccinated leading to a decline in positivity rates and a continued path towards normal.

January 11, 2021


For nearly 9 months, our procedures, implemented early and maintained, worked in keeping our elders and staff safe and healthy. Unfortunately as positivity rates soared in our cities we began to see cases in our homes in November and December. Though our homes suffered loss, through the resilience and strength of our team and families, we are now Covid free once again.   We sincerely appreciate all the love and support we have received and ask that you remain strong.  Vaccinations of our team in Las Cruces began just after the new year and elders will receive their vaccinations January 19th.  Our team and elders in Santa Fe will receive the first dose of vaccines on January 14th, 2021.  We are excited to take this important step as we work towards seeing our visitors again soon!

We are closely monitoring guidelines set on visitations and will remain hyper vigilant regarding our own policies. We truly hope to open our doors to you all soon, albeit with new procedures. But, in the meantime, please continue to use technology and any other means to safely communicate with your loved one while socially distancing.
We sincerely appreciate all the love and support we have received and ask that you remain strong.

Please enjoy some of our special moments and stories during this trying time.


"Vista Hermosa Staff,

We are so very grateful to all of you for the tender thoughtful loving care of our mom Betty. During this very difficult, challenging time when we are not able to see her, and are so concerned about the virus, it gives us peace and comfort to know she has a family at Vista Hermosa. 

​Stay healthy,
​Kitty & Will"

"At this difficult time not being able to have real contact with our loved ones, I would like to express my Thank you to the Arbors! They have put out the extra effort to keep their Elders from exposure to Covid-19. It is hard not to have contact but always trying to keep in mind it is not just my mom...there are so many precious family members at the Arbors, and I appreciate the understanding and efforts from their families as well. 

The staff at Arbors are always kind, helpful and understanding how tough this is for all. Having to mask all day to keep the risk at bay is totally appreciated, something that I would find difficult to do, but they do it for our family! Thank you! Trying to make video calls and window visits a possibility is always appreciated!

Today was mom's Birthday, which made it hard  to not have a family celebration, but I'm sure she enjoyed her day with her Arbors family!"

-Brenda Allen

"We have been comforted from the beginning knowing that you established appropriate screenings and boundaries to guarantee the well being of the Elders and yourselves, ther bringing the isolation expectations to a higher level of competency. Your care and planning sets the Arbors of Del Rey miles above your contemporaries (of which suffered such tragic, needless losses to the virus) because they missed an opportunity to be forward thinking in their mission, as you have. 

Months ago, when the use of an iPad was brought in for the Elders use for completing Facetime and other streaming platforms, that was a relief for all to be able to facilitate "virtual contact” with their loved ones and we are now able to see each other. The staff is always ready and willing to provide assistance with the calls whenever a family member requests. 

It is so reassuring to continually and frequently receive phone calls and letters of support, and announcements, from the Staff and Management which help to keep “the edge” off the nervousness we often feel; not knowing what might happen next. It is obvious that the Staff and Management are focused on the relationship between the families and The Arbors of Del Rey and keeping an effective line of communication active. Our observations over the past four months have led us to understand and appreciate how “forward looking" you all are with regard to being prepared to minimize or counter any new challenge."

​-Easley Family

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