I am writing to thank you for taking such good care of my wife Gerlinde. We, like many families, made some big mistakes deciding initially where to place our loved one. Some poor options were organized with luxury hotels; with movies three days a week and a trip into town to eat out twice a month, with Private rooms with TV and personal pictures on the wall, etc. We were quick to learn that they had no idea how to handle the memory impaired. After spending a month in the home with Gerlinde, I realized we had made a major mistake.
In late November 2018 we contacted you at Sierra Vista. We were fortunate that you had space by the first of December. You were able to pick up Gerlinde at Legacy and we never had to look back. Thus began a very long and close relationship with you and your staff. You cannot imagine my relief to realize that you had the personnel and facilities to confidently care for Gerlinde; including open sitting areas, family dining, bed rooms for sleeping or just to get away are always available, chickens and goats, turtles, fish, birds, an RN on staff, activities to involve residents, and minimum personal property.
And as it turned out, you were soon looking out for both me and Gerlinde. Yolanda gave me much appreciated help with Gerlinde's wardrobe. She introduced me to Buck and Buck, invited me to a support group, Christmas Parties, Fiesta Parties, leisurely afternoons on the patio, new friends from the residence families. I was able to spend two to three hours a day and grew quite close to everyone that worked there. And then came covid 19.
Pandemic changed everything almost immediately with no visits. This called for more creative approaches: facetime calls, window visits, zoom conferences. Those who visited frequently were able to stay in touch by telephone and have to this day, We all now are part of a large extended family. Sierra Vista did everything in their power to provide excellent help under very trying circumstances. You not only provided excellent care for Gerlinde but also offered me consultation. For this I will be forever thankful. Alzheimer's is a devastating disease but you handled it with pure kindness and grace.